Sud Mer Energies SARL (“SME”, “we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, store, and protect your data when you visit our website https://sudmerenergies.com, engage our services, or communicate with us.
By accessing our website or providing us with your personal data, you agree to the terms of this Privacy Policy.
We may collect the following types of information:
Full name
Email address
Phone number
Company/organization details
Job title or role
Physical address (if submitted through a form)
Other contact details voluntarily submitted via our forms, emails, or communications
IP address
Browser type and version
Device type and operating system
Pages visited and time spent on the site
Referring website address
Cookies and usage data
Details about your business operations or interests
Requests for quotations, proposals, or service inquiries
Documents you may upload or send to us for business transactions
We may collect your personal information through:
Contact forms submitted on our website
Email communications
Newsletter sign-ups
Service requests or inquiries
Job applications and CV submissions
Analytics tools and cookies while browsing our site
We use the information we collect for the following purposes:
To respond to your inquiries and provide customer support
To deliver services you have requested
To send you service-related updates, quotations, and invoices
To personalize your experience on our website
To improve the content, performance, and usability of our website
To fulfill legal or regulatory requirements
To manage supplier and client relationships
We process personal data based on the following legal grounds:
Consent – When you voluntarily submit your information
Contract – To fulfill our obligations related to a contract or service request
Legal Obligation – To comply with applicable laws and regulations
Legitimate Interest – For the efficient operation of our business and website
Our website uses cookies and similar technologies to enhance user experience. Cookies help us analyze web traffic, remember user preferences, and optimize performance.
You can manage your cookie preferences through your browser settings or by adjusting the consent options on our website.
We do not sell or rent your personal information to third parties.
However, we may share your data with:
Trusted service providers and contractors who assist in our operations (e.g., web hosting, logistics, IT support)
Legal or regulatory authorities when required by law
Partners or affiliates involved in fulfilling your service requests
All third parties are obligated to handle your information with confidentiality and security.
We retain your personal data only for as long as necessary:
To fulfill the purposes outlined in this policy
To comply with legal obligations and record-keeping
To resolve disputes or enforce agreements
Data not needed for these purposes will be securely deleted or anonymized.
We implement appropriate physical, electronic, and administrative safeguards to protect your information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.
These include:
Secure web hosting with SSL encryption
Access controls and authentication procedures
Regular security audits and updates
However, no internet-based platform is 100% secure. You are encouraged to take precautionary measures when submitting data online.
Depending on your location, you may have the following rights:
Right to access the personal data we hold about you
Right to correct inaccurate or incomplete data
Right to request deletion of your data (subject to legal requirements)
Right to object to or restrict certain processing
Right to withdraw consent at any time
Right to lodge a complaint with a relevant data protection authority
To exercise any of these rights, please contact us at [Insert Contact Email].
If you are located outside of our country of operation and submit personal data, your information may be transferred to and processed in countries with different data protection standards. In such cases, we ensure appropriate safeguards are in place.
Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites, and we are not responsible for their content, security, or privacy practices.
We may update this Privacy Policy periodically to reflect changes in legal requirements, technology, or our business operations. The revised policy will be posted on this page with the updated “Effective Date.”
For questions, requests, or concerns about this Privacy Policy or your personal data, please contact:
Sud Mer Energies SARL (SME)
📍 Port-Bouet, Awakaba, Abidjan, Côte d’Ivoire (West Africa)
📧 Email: info@sudmerenergies.com
🌐 Website: https://sudmerenergies.com
📞 Phone: +225 055 458 9999, +225 058 560 8383
